Marker Learning
How a new AI-powered workflow transformed complex assessments into a faster, easier, and client-winning experience
Role:
UX UI, User Research, Enterprise
Date:
September 2023
Redesigning Marker Learning’s Student Evaluation Reports
Marker Learning provides accessible psychoeducational evaluations to students and families. Their existing student evaluation report process was functional but outdated, difficult to navigate, and lacked the ability to leverage AI to streamline workflows.
Marker needed a redesigned experience that was intuitive, efficient, and adaptable—while also helping them meet an important client launch dates.
We partnered with Marker Learning to redesign the student psychoeducational evaluation report workflow and implement new AI-powered features that significantly improved usability, client satisfaction, and product adoption.
Growth in daily engagement within the app.
Clinicians more likely to return and reuse the platform.
AI-Powered Document Ingestion
When a user adds a student, they can upload files (e.g., a previous assessment or referral packet). The system scans the content and:
Suggests relevant text replacements or additions.
Highlights suggested edits directly in the report.
Allows users to trace suggestions back to their original source document by clicking on the highlighted text.
This not only saves significant manual effort but also builds trust and transparency into the AI recommendations.
Modernized User Experience
The redesign introduced a cleaner, more intuitive UI using existing frameworks (TipTap and LiveBlocks), while significantly improving usability. The visual update created a more professional, user-friendly experience that resonated strongly with clinicians and clients alike.
Before
After
Smarter Report Creation Flow
We redesigned the “new student” workflow to include three flexible options:
Start from a template
Copy from an existing student report
Start from scratch