Atlassian

A fully configurable internal tool that brings together customer feedback from 19 products and 9 channels—making it easy for teams to explore, analyze, and act on what users are really saying.

Role:

UX UI, User Research, Enterprise

Date:

September 2023

Unifying Customer Feedback Across 19 Products and 9 Channels

Atlassian needed a way to turn scattered user feedback into a centralized, actionable view. We partnered with their team to design an internal tool that connects the dots—giving PMs and account managers the ability to explore raw feedback, identify trends, and measure impact across all products and channels.

Through iterative research, wireframes, data visualization, and multiple rounds of usability testing, we built a flexible, user-centered solution grounded in Atlassian’s design system. From customer sentiment to feedback themes, the final product empowers teams to prioritize with confidence—and finally close the loop.

Let’s create your next big idea.

© 2025 MUXA Design Studio

Let’s create your next big idea.

© 2025 MUXA Design Studio

Let’s create your next big idea.

© 2025 MUXA Design Studio

Let’s create your next big idea.

© 2025 MUXA Design Studio